requestSaveInteractionLog

// This is a part of the mandatory in-place event message handler
export const processCRMConnectMessageData = async (event) => {
  if (event.origin !== CRM_CONNECT_ORIGIN) { 
      return; 
  }

  const { action, data } = event.data;
  clientIframe = document.getElementById('crmConnectIframeId');

  if (action === 'requestSaveInteractionLog') {
    processSaveInteractionLog(data)
  }
};

const processSaveInteractionLog = (data) => {
  const composedInteractionData = composeInteractionLog(data.message.body);
  saveInteractionLog(composedInteractionData);
}

const composeInteractionLog = (data) => {
  /* 
  Please note that this is a dummy implementation and the objects 
  you see might not reflect the format your CRM needs.

  In order to save the interaction log on your CRM you must consult
  its documentation and build a log object following it.
  */
  if (!data || !data.interactionId || !data.interactionData) {
    return;
  }

  const externalInteractionId = data.interactionId;
  const interactionDetails = data.interactionData;
  const durationInSeconds = retrieveDurationInSeconds(interactionDetails.interaction.intrinsics?.START_TIME);

  const interactionDataPackage = {
    custom_object_record: {
      name: externalInteractionId,
      external_id: externalInteractionId,
      custom_object_fields: {
        caller: interactionDetails.updatedOriginatingAddress,
        called: interactionDetails.updatedDestinationAddress,
        duration: durationInSeconds + '',
        // Add how many fields are necessary
      }
    }
  }
}

const saveInteractionLog = async (interactionData) => {
    /* 
    Implement the mechanism in order to save the interaction log, 
    with the data you need from the table below.
    */
}

{ "type": "CRMConnectMessage", "action": "requestSaveInteractionLog", "data": logDetails }