Avaya Experience Platform™

Connect customer and employee touchpoints with 360-degree visibility, convenient co-browsing, easy CRM integrations, and more.

What Avaya Experience Platform™ Offers

Get Connected

Connect with your customers how and when they want. Create an experience for today’s “everything customer”.

Enhanced Process

Increase responsiveness and personalize interactions by synchronizing customer and employee experiences.

Better Manage Resources

Keep employees engaged and motivated with intuitive tools that help them keep customers coming back.

Act on Intelligent Insights

Gain the deep customer and employee insights you need to improve customer experiences across your organization.

Start Building Apps

Admin - Element Inventory

Analytics - Historical Data v1

Analytics - Historical Data v2

Analytics Producer Management

Digital - Custom Chat

Digital - Notification

Digital - SDK Auth

Digital - Signed Media

Digital - Signed Media URI

Draft - Retrieval

Draft - Save

Notification

Routing - Queue Metrics

Transcript - Retrieval

Transcript - Save