Added
API Updates (November 27, 2024)
over 1 year ago by ReadMe API
🌟 Improved
Improved
- Updates to Realtime Reports:
- Realtime Reports - Measure Producers available section, updated Data Dictionaries for every measure producer
| Contact Detail Record (CDR) | Interval To Date (ITD) | Journal (JRNL) |
|---|---|---|
| Dialog Detail | Agent | Callback Detail |
| Agent by channel | ||
| Agent by queue | ||
| Channel | ||
| Group | ||
| Queue | ||
| Queue by channel |