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announcements

  • API Deprecation Notices

getting-started

  • Introduction
  • How to Integrate with Avaya Experience Platform™ APIs
  • How to Copy Avaya Experience Platform™ Account ID
  • How to Authenticate with Avaya Experience Platform™ APIs

overview

  • HTTP Headers
  • Error Handling

Licenses

  • Avaya SDK License Agreement
  • Avaya Terms of Use for Hosted Services
  • Acceptable Use Policy

admin

  • Accounts
  • Elements
  • Groups
  • Match
  • Timetable
  • Users
  • Voice

analytics

  • Historical Data
  • Realtime Reports
    • Analytics Realtime Data API
    • Callback Detail
    • Agent by Queue
    • Dialog Detail
    • Agent by Channel
    • Channel
    • Agent
    • Group
    • Queue
    • Queue by Channel

customer-journey

  • Overview
  • Customer Journey
  • Engagements
  • Create Update Engagement
  • Identifiers
  • Journeys
  • Participant
  • Agent Notes

digital

  • Messaging
    • Custom Messaging
  • Chat
    • Chat SDK Introduction
      • JavaScript SDK – Overview
    • Chat SDK Provisioning and Authentication
    • Chat Custom Integration
    • Chat Capabilities
    • JavaScript SDK – Quick Start Resources
    • JavaScript SDK – Supported Browsers
    • JavaScript SDK – Troubleshooting
  • Notification
  • Transcript

notification

  • Subscriptions
    • Agent and Engagement Events

omni-sdk

  • Introduction
  • Overview
  • Push Notifications
  • Android SDK
  • iOS SDK
  • Web SDK

routing

  • Queue Metrics

workspaces-widget-framework

  • Overview

crm

  • Getting Started
    • Configuration Steps
    • Client Application
  • CRM Connector Features
    • ready
    • requestCRMData
    • requestCRMData
    • requestCRMData
    • requestCRMData
    • requestCRMData
    • requestResizeSoftphoneHeight
    • requestResizeSoftphoneHeight
    • requestResizeSoftphoneHeight
    • requestResizeSoftphoneHeight
    • requestResizeSoftphoneHeight
    • requestResizeSoftphoneWidth
    • requestResizeSoftphoneWidth
    • requestResizeSoftphoneWidth
    • requestResizeSoftphoneWidth
    • enableClickToDial
    • enableClickToDial
    • enableClickToDial
    • enableClickToDial
    • enableClickToDial
    • clickToDialResponse
    • clickToDialResponse
    • clickToDialResponse
    • clickToDialResponse
    • clickToDialResponse
    • requestNavigateToClickToDialResult
    • requestNavigateToClickToDialResult
    • requestNavigateToClickToDialResult
    • requestNavigateToClickToDialResult
    • requestNavigateToClickToDialResult
    • getCRMDirectory
    • getCRMDirectory
    • getCRMDirectory
    • getCRMDirectory
    • getCRMDirectory
    • pageNavigated
    • pageNavigated
    • pageNavigated
    • pageNavigated
    • pageNavigated
    • requestSaveInteractionLog
    • requestSaveInteractionLog
    • requestSaveInteractionLog
    • requestSaveInteractionLog
    • requestSaveInteractionLog
    • requestOpenReports
    • requestOpenReports
    • requestOpenReports
    • requestOpenReports
    • requestOpenReports
    • requestPerformInteractionScreenPop
    • requestPerformInteractionScreenPop
    • requestPerformInteractionScreenPop
    • requestPerformInteractionScreenPop
    • requestPerformInteractionScreenPop
    • requestToggleSoftphone
    • requestToggleSoftphone
    • requestToggleSoftphone
    • requestToggleSoftphone
    • requestToggleSoftphone
    • displayErrorNotification
    • displayErrorNotification
    • displayErrorNotification
    • displayErrorNotification
    • displayErrorNotification
    • createHistoryItem
    • createHistoryItem
    • createHistoryItem
    • createHistoryItem
    • createHistoryItem
    • requestCustomFieldsValues
    • requestCustomFieldsValues
    • requestCustomFieldsValues
    • requestCustomFieldsValues
    • requestCustomFieldsValues
    • Omnichannel

API Deprecation Notices

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Avaya Experience Platform™ Messaging SDK Deprecation Notice

The current Avaya Experience Platform™ Messaging SDK for Android, iOS, and Web has been deprecated and will not be available after 31st March, 2024.

A new Messaging SDK will be launched soon.

For more information contact support at https://support.avaya.com.

Updated 7 months ago


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    • Avaya Experience Platform™ Messaging SDK Deprecation Notice