added
Agent Assist - Skill based profile selection APIs (October 01, 2024)
about 1 year ago by ReadMe API
🌟 New
New
- APIs for CRUD of Hybrid Skill and Agent Assist - Skill based profile selection, that will assist agent during call handling based on the skills mapped to the agent and agent assist profile.
| Dev Guide | API Reference |
|---|---|
| Hybrid Skill | Hybrid Skill API |