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Licenses
Avaya SDK License Agreement
Avaya Terms of Use for Hosted Services
Acceptable Use Policy
Admin - Account
Account
List Accounts
get
Get Account
get
Update Account
put
List Account Statuses
post
Audit Records
Search Audit Records
post
Export Audit Records
post
Organization Structure
Create Organization Node
post
List Organization Nodes
get
Get Organization Node
get
Update Organization Node
put
List Org. Node Statuses
post
Admin - Element Inventory
Audit Records
Search Audit Records
post
Export Audit Records
post
Element Management
List Elements
get
Admin - Group
Audit Records
Search Audit Records
post
Export Audit Records
post
Group Management
Get Group Types
get
Create Group
post
List Groups
get
Get Group
get
Update Group
put
Delete Group
delete
Admin - Match
Audit Records
Search Audit Records
post
Export Audit Records
post
Category
Create Category
post
List Categories
get
Get Category
get
Update Category
put
Delete Category
delete
Bulk Create Categories
post
Bulk Delete Categories
post
Queue
Create Queue
post
List Queues
get
Get Queue
get
Update Queue
put
Delete Queue
delete
Bulk Create Queues
post
Bulk Delete Queues
post
Admin - Timetable
Audit Records
Search Audit Records
post
Export Audit Records
post
Holiday
List Holidays
get
Create Holiday
post
Get Holiday
get
Update Holiday
put
Delete Holiday
delete
Interval
List Intervals
get
Create Interval
post
Get Interval
get
Update Interval
put
Delete Interval
delete
Timetable
List Timetables
get
Create Timetable
post
Get Timetable
get
Update Timetable
put
Delete Timetable
delete
Admin - User
Audit Records
Search Audit Records
post
Export Audit Records
post
Bulk Job
List Jobs
get
Get Job
get
List Users
get
Stop Job
post
Bulk Delete Jobs
post
Export Failed Users
get
Download Exported Users
get
Bulk User
Download Bulk Template
get
Bulk Add Users
post
Bulk Update Users
post
Bulk Delete Users
post
Bulk Export Users
post
Profile
List Profiles
get
Create Profile
post
Update Profile
put
Get Profile
get
Delete Profile
delete
List Profile Statuses
post
Resource Partition
List Resource Partitions
get
Create Resource Partition
post
Get Resource Partition
get
Update Resource Partition
put
Delete Resource Partition
delete
Delete Resource Id
delete
User
List Users
get
Create User
post
Update User
put
Get User
get
Delete User
delete
Search Users
post
List User Statuses
post
List Resource Partitions
get
Set Default Resource of Resource Partition for User
post
Create Address
post
Update Address
put
Update Default Address
post
User Password Policy
Get Password Policy
get
Update Password Policy
put
UX Profile
List UX Profiles
get
Workspaces
Get Workspaces details
get
Admin - Voice
Available Phone Numbers
List Available Numbers
get
Avaya Aura Device Services
Creates an AADS Element
post
Gets a list of all AADS
get
Updates an AADS Element
put
Gets the details of a AADS
get
Deletes an AADS Element
delete
Gets the OIDC Url
get
Avaya Cloud Office management
Create Avaya Cloud Office
post
Update Avaya Cloud Office
put
Get Avaya Cloud Office
get
Delete Avaya Cloud Office
delete
Avaya Cloud Office SIP Trunks
Get ACO SIP Trunk
get
Communication Manager
Creates a CM server
post
Lists all CM servers
get
Updates a CM server
put
Gets details of a CM server
get
Deletes a CM server
delete
Comm Manager Job Details
Get a single job
get
Get details of a single job
get
Get entity details of a job
get
Lists all the jobs
get
Abort sync job execution
post
Country
List Available Countries
get
Extension
Get Extensions
get
Create Extension
post
Get Extension
get
Update Extension
put
Delete Extension
delete
Hybrid Extension
Get Extensions
get
Delete Extension
delete
Hybrid Skill
Create Hybrid Skill
post
List Hybrid Skills
get
Update Hybrid Skill
put
Get Hybrid Skill
get
Delete Hybrid Skill
delete
Gateway Connection Manager
Get Gateway Connection Manager server details
get
Hybrid Cloud Gateway
Creates an HCG server
post
Lists all HCG servers
get
Updates an HCG server
put
Details of an HCG server
get
Deletes an HCG server
delete
Re-initiate HCG Config push
post
Update existing HCG config
put
Hybrid Cloud Manager
Hybrid Cloud Manager
get
Location Profile
Create Location profile
post
List all Location Profiles
get
Update Location Profile
put
Get Location Profile
get
Delete Location Profile
delete
Agent Location
Create Agent Location
post
List all Agent Locations
get
Update Agent Location
put
Get Agent Location
get
Delete Agent Location
delete
Microsoft Teams management
Create MS Teams
post
Update MS Teams
put
Get MS Teams
get
Delete MS Teams
delete
Microsoft Teams SIP Trunks
Get MS Teams SIP Trunk
get
Outbound Number Routing Rules
Add Routing Rules
post
Update Bulk Routing Rules
put
List Outbound Routing Rules
get
Get Routing Rule
get
Update Routing Rule
put
Delete Routing Rule
delete
Phone Number
Add Number
post
List Numbers
get
Release Number
delete
Get Number
get
Update Number
put
List Phone Numbers
post
Validate Phone Numbers
post
Get Phone Number Details by phone numbers
post
Reason Codes
List Reason Codes
get
Create Reason Code
post
Update Reason Code
put
Details of a Reason Code.
get
Delete Reason Code
delete
SIP Trunks
Get List Of SIP Trunks
get
Update SIP Trunk Caller ID
put
Sync Aura Entities
Trigger sync
post
System Manager
Creates an System Manager
post
List all System Managers
get
Updates a System Manager
put
Details of a System Manager
get
Deletes a System Manager
delete
Voice Numbers And Extensions
Export Numbers
get
Voice Plan
List Voice Plans
get
Create voice plan
post
Update voice plan
put
Get voice plan
get
Delete voice plan
delete
Analytics - Historical Data v1
Dimensions
List Dimension Names
get
Get Dimension
get
Reports
List Report Names
get
Get Report
get
Analytics - Historical Data v2
Dimensions
List Dimension Names
get
Get Dimension
get
Reports
List Report Names
get
Get Report
get
Analytics Producer Management
Dictionaries
Get Dictionaries
get
Locales
List Locales
get
Measure Producers
List Measure Producers
get
Get Measure Producer
get
Auth
Access Token
Generates an access token
post
Customer Journey
Engagement
List Engagements
get
Create Engagement
post
Get Engagement
get
Update Engagement
post
Append Identifiers
post
Identifiers
Create Identifier
post
List Identifiers
get
Get Identifier
get
Update Identifier
put
Delete Identifier(s)
post
Journey
Search Journeys
post
Create Journey
post
Unlink Identifier
post
List Agents
post
Participant
Add Participant
post
Remove Participant
post
Agent Notes
Get the list of Agent Notes for an Engagement.
get
Add Agent Note
post
Update Agent Note
put
Delete Agent Note.
delete
Digital - Custom Chat
Engagements
Create Engagement
post
List Engagements
get
Get Engagement
get
Disconnect Engagement
post
Join Engagement
post
List Messages
get
Send Message
post
Sessions
Create Session
post
Get Session
get
Delete Session
delete
Append Customer Identifiers
post
Update Session Parameters
post
Digital - Custom Messaging
Asynchronous Messages
Upload Attachments
post
Send Async Message
post
Provider Dialogs
Disconnect Dialog
post
Indicators
Typing Indicator
post
Digital - Notification
Subscriptions
Create Subscription
post
List Subscriptions
get
Get Subscription
get
Delete Subscription
delete
Update Subscription
put
Digital - SDK Auth
JWT Token
Generate JWT Token
post
Digital - Signed Media
Media
Upload Media
post
Get Media
get
Digital - Signed Media URI
Signed URI
Generate Upload URI
post
Get Download URI
get
Draft - Retrieval
Drafts
List Drafts
get
Get Draft
get
Draft - Save
Drafts
Save Draft
post
Delete Drafts
delete
Update Draft
put
Delete Draft
delete
Notification
Subscriptions
Create Subscription
post
List Subscriptions
get
Get Subscription
get
Delete Subscription
delete
Renew Subscription
post
Routing - Queue Metrics
Queue Metrics
Request Metrics
get
Transcript - Retrieval
Transcript
List Messages
get
Transcript - Save
Transcript
Save Transcript
post
Create Queue
post
{protocol}://{server}{basePath}/accounts/
{accountId}
/queues
Creates a queue.
Language
Shell
Node
Java
JavaScript
Python
Credentials
Bearer +1
Log in to use your API keys
URL
Base URL
https
://
HOST-REGION.api.avayacloud.com
/api/admin/match/v1
/accounts/{accountId}/queues