Update Hybrid Skill

put

{protocol}://{server}{basePath}/accounts/{accountId}/communication-managers/{communicationManagerId}/skills/{skillId}

This API requires the Account Administrator role.

Update an existing Skill with Skill id, account & communication manager id

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Path Params

accountId

string

required

length between 6 and 6

^[a-zA-Z]{6}$

The unique 6 character internal id that represents the customer account.

communicationManagerId

uuid

required

The unique id of the Communication Manager

skillId

uuid

required

Id of existing skill

Body Params

Hybrid Skill for specific account and communication manager server.

number

string

required

length between 1 and 4

^[0-9]*$

The skill unique per communication manager.

name

string

required

length between 1 and 27

^[a-zA-Z0-9\p{L}\-\_\.\ ]+$

extension

string

required

length between 1 and 16

^[1-9][0-9]*$

The extension number of skill unique per communication manager.

agentAssistProfileId

uuid

Agent Assist Profile ID reterived from Agent Assist service.

Headers

string

enum

Defaults to application/json

Generated from available response content types

Allowed:

Responses

Language

Credentials

URL

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Response

Choose an example:

application/json

application/problem+json

200Ok

207Partial success

400Constraint Violation

401Unauthorized

403Forbidden

404Not Found

409Conflict

500All other application errors