Avaya Infinity™Avaya Experience Platform™
API Reference

Get Engagement

get
{protocol}://{server}{basePath}/accounts//engagements/

Gets the details of an existing engagement by engagementId. Retrieves only Customer Chat related engagements.

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Path Params
string
required
length between 6 and 6
^[a-zA-Z]{6}$

The unique 6 character internal id that represents the customer account.

string
required
length between 36 and 36
^[0-9a-fA-F]{8}\-[0-9a-fA-F]{4}\-[0-9a-fA-F]{4}\-[0-9a-fA-F]{4}\-[0-9a-fA-F]{12}$

The unique 36 character internal id that represents the engagement.

Headers
string
enum
Defaults to application/json

Generated from available response content types

Allowed:
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Updated 5 months ago

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Response
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application/json
application/problem+json

Updated 5 months ago

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