JUMP TOLicensesAvaya SDK License AgreementAvaya Terms of Use for Hosted ServicesAcceptable Use PolicyAdmin - AccountAccountList AccountsgetGet AccountgetUpdate AccountputList Account StatusespostAudit RecordsSearch Audit RecordspostExport Audit RecordspostOrganization StructureCreate Organization NodepostList Organization NodesgetGet Organization NodegetUpdate Organization NodeputDelete Organization NodedeleteList Org. Node StatusespostAdmin - Element InventoryAudit RecordsSearch Audit RecordspostExport Audit RecordspostElement ManagementList ElementsgetAdmin - GroupAudit RecordsSearch Audit RecordspostExport Audit RecordspostGroup ManagementGet Group TypesgetCreate GrouppostList GroupsgetGet GroupgetUpdate GroupputDelete GroupdeleteAdmin - MatchAudit RecordsSearch Audit RecordspostExport Audit RecordspostCategoryCreate CategorypostList CategoriesgetGet CategorygetUpdate CategoryputDelete CategorydeleteBulk Create CategoriespostBulk Delete CategoriespostQueueCreate QueuepostList QueuesgetGet QueuegetUpdate QueueputDelete QueuedeleteBulk Create QueuespostBulk Delete QueuespostAdmin - TimetableAudit RecordsSearch Audit RecordspostExport Audit RecordspostHolidayList HolidaysgetCreate HolidaypostGet HolidaygetUpdate HolidayputDelete HolidaydeleteIntervalList IntervalsgetCreate IntervalpostGet IntervalgetUpdate IntervalputDelete IntervaldeleteTimetableList TimetablesgetCreate TimetablepostGet TimetablegetUpdate TimetableputDelete TimetabledeleteAdmin - UserAudit RecordsSearch Audit RecordspostExport Audit RecordspostBulk JobList JobsgetGet JobgetList UsersgetStop JobpostBulk Delete JobspostExport Failed UsersgetDownload Exported UsersgetBulk UserDownload Bulk TemplategetBulk Add UserspostBulk Update UserspostBulk Delete UserspostBulk Export UserspostProfileList ProfilesgetCreate ProfilepostUpdate ProfileputGet ProfilegetDelete ProfiledeleteList Profile StatusespostUserList UsersgetCreate UserpostUpdate UserputGet UsergetDelete UserdeleteSearch UserspostList User StatusespostCreate AddresspostUpdate AddressputUpdate Default AddresspostUser Password PolicyGet Password PolicygetUpdate Password PolicyputUX ProfileList UX ProfilesgetAdmin - VoiceAvailable Phone NumbersList Available NumbersgetAvaya Aura Device ServicesCreates an AADS ElementpostGets a list of all AADSgetUpdates an AADS ElementputGets the details of a AADSgetDeletes an AADS ElementdeleteGets the OIDC UrlgetAvaya Cloud Office managementCreate Avaya Cloud OfficepostUpdate Avaya Cloud OfficeputGet Avaya Cloud OfficegetDelete Avaya Cloud OfficedeleteCommunication ManagerCreates a CM serverpostLists all CM serversgetUpdates a CM serverputGets details of a CM servergetDeletes a CM serverdeleteCountryList Available CountriesgetHybrid Cloud GatewayCreates an HCG serverpostLists all HCG serversgetUpdates an HCG serverputDetails of an HCG servergetDeletes an HCG serverdeleteHybrid Cloud ManagerHybrid Cloud ManagergetMicrosoft Teams managementCreate MS TeamspostUpdate MS TeamsputGet MS TeamsgetDelete MS TeamsdeletePhone NumberAdd NumberpostList NumbersgetRelease NumberdeleteGet NumbergetUpdate NumberputReason CodesList Reason CodesgetCreate Reason CodepostUpdate Reason CodeputDetails of a Reason Code.getDelete Reason CodedeleteSystem ManagerCreates an System ManagerpostList all System ManagersgetUpdates a System ManagerputDetails of a System ManagergetDeletes a System ManagerdeleteVoice PlanList Voice PlansgetCreate voice planpostUpdate voice planputGet voice plangetDelete voice plandeleteSync Aura EntitiesTrigger syncpostExtensionsGet ExtensionsgetDelete ExtensiondeleteComm Manager Job DetailsGet a single jobgetGet details of a single jobgetGet entity details of a jobgetLists all the jobsgetAnalytics - Historical DataDimensionsList Dimension NamesgetGet DimensiongetReportsList Report NamesgetGet ReportgetAuthAccess TokenGenerates an access tokenpostCustomer JourneyEngagementList EngagementsgetCreate EngagementpostGet EngagementgetUpdate EngagementpostAppend IdentifierspostIdentifiersCreate IdentifierpostList IdentifiersgetGet IdentifiergetUpdate IdentifierputDelete Identifier(s)postJourneySearch JourneyspostCreate JourneypostUnlink IdentifierpostList AgentspostParticipantAdd ParticipantpostRemove ParticipantpostDigital - ChannelEngagementsCreate EngagementpostList EngagementsgetGet EngagementgetDisconnect EngagementpostJoin EngagementpostList MessagesgetSend MessagepostSessionsCreate SessionpostGet SessiongetDelete SessiondeleteAppend Customer IdentifierspostUpdate Session ParameterspostDigital - Chat AuthJWT TokenGenerate JWT TokenpostDigital - Custom MessagingAsynchronous MessagesUpload AttachmentspostSend Async MessagepostProvider DialogsDisconnect DialogpostDigital - Media UploadSigned URIGenerate Upload URIpostGet Download URIgetDigital - NotificationSubscriptionsCreate SubscriptionpostList SubscriptionsgetGet SubscriptiongetDelete SubscriptiondeleteUpdate SubscriptionputDigital - TranscriptTranscript MessagesList MessagesgetNotificationSubscriptionsCreate SubscriptionpostList SubscriptionsgetGet SubscriptiongetDelete SubscriptiondeleteRenew SubscriptionpostRouting - Queue MetricsQueue MetricsRequest MetricsgetGet Engagementget {protocol}://{server}{basePath}/accounts/{accountId}/engagements/{engagementId}Gets the details of an existing engagement by engagementId.
