post {protocol}://{server}{basePath}/accounts//communication-managers//reason-codes
This API requires the Account Administrator role.
Creates a new Reason Code that can then be selected by agents in a agent desktop client. Reason codes can be of type 'NOT_READY', 'LOGOUT' or 'CALL_WORK_CODE'. 'NOT_READY' is used to indicate the reason the agent has went not ready (will not receive any new Engagements).