These docs are for v0.0.1. Click to read the latest docs for v1.0.61.

Messaging Overview

This page gives a quick overview of Avaya Digital Connection Messaging

Avaya Experience Platform™ Digital provides Messaging which makes it easy to add conversational capabilities to your product or business. In these docs, you’ll find everything you need to use the platform.

What is Avaya Experience Platform™ Digital Messaging?

Avaya Experience Platform™ Digital Messaging is a software platform that enables businesses to communicate with their customers across popular messaging apps.

Developers can use Avaya Experience Platform™ Digital Messaging to add messaging and conversational capabilities to their preexisting software like websites, Android apps, and iOS apps. Avaya Experience Platform™ Digital Messaging comes with rich SDKs that allow for conversation management, rich messaging, user metadata collection, account management, and more.

Which messaging channels are supported?

  • Web Messenger SDK
  • Android SDK
  • iOS SDK

How to get started?

  1. Reach out to your Avaya Experience Platform™ account and support team to obtain the appropriate access information for Avaya Experience Platform™ Digital Messaging.
  2. Download the Avaya Digital Connection Messaging SDKs from DevConnect here