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API method of inserting for web page in a payment method

Get analytics with Realtime API

Hello, I'm trying to create a subscription to get realtime data using the ANALYTICS family, but always the susbscription status is PENDING. Using the AGENT-ENGAGEMENT family works correctly. The response of the request when creating the subscription is this:

Launch a call from a Web Service.

We want to know how we can to launch a call from a our webservice, in oder to call to user for a survey or play audios with messages.

Async messaging

When sending an attachment using async. What should be the content of the "contentId" parameter. Would that be the file name or can it be whatever string I pass along?

swagger or openapi definitions for the APIs?

does anybody know where can I find some swagger or openapi definition files for the various APIs?

Generic CRM

Hi, How to build the Generic CRM URL to be embedded on an iframe?

Read out customers message on messaging channel

We use messaging channel and now Im wondering if its possible to read out the message a customer sends into the interaction through the API from a custom widget?

Widget API Bearer Token

Hi I see there is a getBearerToken method in the widget framework ( https://documentation.workspaces.avayacloud.com/widget-framework/docs/api-reference/widget-api/widget-api-methods#getbearertoken ). Can someone please explain to me what exactly this token could be used for? Can it be used against AxP APIs? How does someone validate this token?

create subcription with webhook

Is it possible to extend the expiry time on the Create Subscription API call when using a WEBHOOK. Default appears to be 600 ms

Inserting a template into a mail

I'm building a widget for templates which I collect from our own systems to use for e-mail channel. But I can't find a API method for inserting a template into the e-mail. I have tried insertMessageResponse() without any luck. Do anyone know which method I should use for this?