Discussions

I wonder if it's in the roadmap to be able to pull agent states for Queue or Attributeset?

queue metricsnotification

last year by Rasmus Neander

WidgetAPI instantiation issues in Avaya Cloud Workspaces

Hi,

workspaceswidget framework

last year by Nagendra Reddy

Answered

Set Queue via REST API

I have wrote a REST API that can query a Queue based off of entered account number or phone number of a caller.

routing

last year by Eric Wainz

Answered

Information - AXP Widget Library

Hello,

last year by Wagner França

Answered

Adjusting style Neo CCS in widget

We are building our first widget for AXP Workspaces. In our company the standard is Vue JS for websites. So our widget is build in Vue JS 3 with Vite. We want to use the Neo CSS in the widget for the same look and feel.

workspaceswidget framework

last year by Gido Potter

Answered

Capturing workflow comments in an API

I have a webchat wworkflow that asks the following questions

workspaceswidget framework

last year by Nick Wright

Answered

database metrics dictionary

Is there a manual like Avaya_CMS_Database_Items_and_Calculations with database metrics dictonary?

last year by Josue Mendes

Answered

Can test AXP Offer Callback task in a lab environment?

I'm trying to validate the callback mechanism in a self-service flow. The issue is that the Offer Callback? task always takes the No path.

orchestrationcallback

last year by Brent Turner

Answered

onParticipantsAdded Workspaces event not working as documented

I am trying to track the participants via a workspaces widget, and I am subscribing to the onParticipantsAdded event, but I am not getting any data in the payload element of the event message and the event message comes in at times that no participant has been added or removed.