Discussions
Configuring Imediate Callback in AxP
10 months ago by George Erhart
We are trying to configure immediate callback in AxP and are not able to get it to work. The only documentation I can find is:
https://documentation.avaya.com/bundle/ExperiencePlatformApplicationCenterAdministrationVideos/page/Administering_Callback.html
https://documentation.avaya.com/bundle/ExperiencePlatform_Solution_Description_10/page/Immediate_Callback_Customer_First.html
The video makes a reference to emergency calling and I don't understand why.
I used to have access to the following related references, but I can't get to these pages anymore:
Is there a sample Orchestration Designer flow that we can use to test this feature?