Discussions
Default Time Out
Hi team,
AXP Chat Widget bugs
I've noticed a couple of bugs in the chat widget provided with the SDK:
Is the new «Generates an access token» endpoint available?
I tried to get a token with the new endpoint recently, but I got a 404 error.
widget framework methods not working...
when i call api2.getInteractionCapabilities() it returns undefined
Customer Journey: unexpected results from search
when i search in CJ using:
Using Virtual Agents in AXP
I have created a Dialogflow CX Agent (in Google) and added it as a Virtual Agent in AXP
Widget API logout & voiceinteraction to service
In our widget we want to build a logout button so the user can logout with one click. We can use the finishwork method from the Widget API but is there also a logout method we can use? Then the user is really logged out and not still connected.
Transcript API
Is there an API I can use to get the transcript for AXP Digital Interaction?
Request Metrics returns lower case attributes when passed mixed case
In postman when I do a GET https://na.api.avayacloud.com/api/queue-metrics/v1/accounts/CRIZWE/queues/d9300609-414d-4825-992e-58bd0c4b1438/channels/Voice/metrics?attributes=Location.Boston,Service.Customer%20Support,Language.English
Analytics Realtime API Documentation
is there anymore documentation available for the Analytics Realtime API? The subscription description is mostly focused on the AGENT_ENGAGEMENTS and I’m missing information regarding the setup of websocket for Analytics.