Discussions
Widget API logout & voiceinteraction to service
8 months ago by Gido Potter
In our widget we want to build a logout button so the user can logout with one click. We can use the finishwork method from the Widget API but is there also a logout method we can use? Then the user is really logged out and not still connected.
For calling to a phone number we can use startVoiceInteraction method. Is there a method available to start a voice interaction to a service (queue)? Sometimes our agents call other teams (queues) with a question and then there is no active interaction.