Discussions
Realtime API - Websocket sends close
Since the last couple of days our websockets for realtime API keeps getting disconnected all the time. We recieve a close message from the server between 20-250 seconds after the websocket has been authorized. Sending ping messages to the websockets doesn't return any pong message just an empty repsonse. Anything that has changed lately?
Sending Markdown-Formatted Messages in Workspaces Chat
Hello, how can I send a customized message with text formatting in MARKDOWN? The message sends correctly, but in the workspaces chat, it appears exactly as it was sent, without any formatting.
Save Transcript API
Hi I am calling the following API ( https://developers.avayacloud.com/avaya-experience-platform/reference/savetranscript ) trying to save a transcript.
Insteraction card dus not support HTML formating when send in body ?
we are using the custom messasing API for some e-mail intergration.
Overview API families and functions included
Do we have a simple overview that explains,
Analytics Realtime API Documentation
Hello,
Customer browser disconnect functions
What will happen to messaging chat if the customer closed the chat via the Browser? What disconnect event message will be sent to AXP to disconnect the chat?
AXP-C compatibility
Hi I am looking at the following AXP API ( https://developers.avayacloud.com/avaya-experience-platform/reference/getmetricsrequestpriorityattributesoptional )
Avaya CCaaS Chat SDK [ERROR] ACS-302 : Invalid init parameters
Hi, I was tried to start a live chat after entered the first Name, Last Name, and Email.
AxP Widget Framework API changes/versioning
I noticed that the parameters for the sendRichMediaMessage() method seem to have changed at some point. The documentation currently shows the 3rd parameter as an optional callback function (in case of an error). The third parameter used to be a text fallback version of the message to be sent.