Discussions
What flags are checked when email routing has "ignore auto generated email" ticked?
What flags are checked when email routing has "ignore auto generated email" ticked?
Customize default widget
Is there anyway to get a copy of the default Chat Widget to make customization to this widget?
How to set custom engagement data in OD/Automation flow?
Is it possible add customer input data into customer engagement data filed and show it in customer journey.
CPaaS send SMS problem
when i try to send an SMS, CPaaS returns 400 "To phone number is required to send an SMS".
Inbound calls no go to Offer Callback
May I know how to make my every call go to offer Callback? I have followed document https://support.avaya.com/css/public/documents/101086120 steps but most of time was flow to "No Offer Callback".
How to make a Widget scrollable ?
I use this layout in AXP, but need number 2 scrollable. Anyone know how to solve that?
Report does not show data in the dialed_number, calling_number fields.
Report does not show data in the dialed_number, calling_number fields.
cache.serviceAttributes.queues
Is there a way to set what queue to use within Orchestration?
Avaya cloud api: how can we see difference between an agent participant leaving event and transferring a chat?
Hi Avaya,
Generates an access token - Getting realm does not exist error
I am trying to generate access token to call Queue Metrics API but its showing following error.