Discussions
Inconsistent behavour with digital APIs for Chat
If I create a chat using the chat SDK (v0.1.53), I can successfully call the digital transcript list messages api (passing the engagement ID for the chat from AxP Orchestration).
API method for inserting message in a mail reply
Hi out there, which API method can be used to insert a message/template into the reply-field of an e-mail?
Problem with console.log'ing when using "Email Widget AXP" widget
Hi, a very weird issue. I have developed a widgeten for messaging, which works great. Now I need to adjust it for e-mail. But when I place it beside the Email Widget AXP it doesn't show up anything in the console in devtools. Which working great when using it beside the Chat widget. Anyone have any idea what could cause this ?
Hubspot CRM
Hi Does anyone know in the AEP with link to Hubspot CRM as cannot see a list of CRM that can use AEP
chat SDK init() fails 404 not found
starting yesterday afternoon, my chat client stopped working. I'm using sdk 0.1.53 (directly, not via the sample widget). the logs show:
What flags are checked when email routing has "ignore auto generated email" ticked?
What flags are checked when email routing has "ignore auto generated email" ticked?
Customize default widget
Is there anyway to get a copy of the default Chat Widget to make customization to this widget?
How to set custom engagement data in OD/Automation flow?
Is it possible add customer input data into customer engagement data filed and show it in customer journey.
CPaaS send SMS problem
when i try to send an SMS, CPaaS returns 400 "To phone number is required to send an SMS".
Inbound calls no go to Offer Callback
May I know how to make my every call go to offer Callback? I have followed document https://support.avaya.com/css/public/documents/101086120 steps but most of time was flow to "No Offer Callback".