Discussions
Websocket connecting but not receiving chat messages
I'm writing a custom websocket server using the notification API in Nodejs. I create a new subscription with these options:
AxP Widget Framework API changes/versioning
I noticed that the parameters for the sendRichMediaMessage() method seem to have changed at some point. The documentation currently shows the 3rd parameter as an optional callback function (in case of an error). The third parameter used to be a text fallback version of the message to be sent.
Custom Messaging: Sending Messages with Attachments... but, how?
Async Messaging: customer ends session: how to end agent session?
I have successfully developed a “chat” application using Async Messaging and an intermediary NodeJS service that allows a customer on a website to chat with an agent.
drop 67 API changes...?
according to the release notes drop 67 was supposed to include some additional API calls to allow create and update of engagements. all of drop 67 (and 68)'s content seems to have been delivered into production but I'm not seeing the new APIs in the documentation...
Can't use messaging widget
When we try to assign the messaging widget as our main widget for messaging in layout manager it reverts back to chat widget even though AXP administration says successfully saved.
errors using @avaya/axp-client-sdk-core
https://avayaexperienceplatform.github.io/omni-sdk-js/modules/_avaya_axp_client_sdk_core.html says to import as follows:
Inconsistent behavour with digital APIs for Chat
If I create a chat using the chat SDK (v0.1.53), I can successfully call the digital transcript list messages api (passing the engagement ID for the chat from AxP Orchestration).
API method for inserting message in a mail reply
Hi out there, which API method can be used to insert a message/template into the reply-field of an e-mail?
Problem with console.log'ing when using "Email Widget AXP" widget
Hi, a very weird issue. I have developed a widgeten for messaging, which works great. Now I need to adjust it for e-mail. But when I place it beside the Email Widget AXP it doesn't show up anything in the console in devtools. Which working great when using it beside the Chat widget. Anyone have any idea what could cause this ?