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Overview API families and functions included

Do we have a simple overview that explains,

Analytics Realtime API Documentation

Hello,

Customer browser disconnect functions

What will happen to messaging chat if the customer closed the chat via the Browser? What disconnect event message will be sent to AXP to disconnect the chat?

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Omni SDK - Calling FORBIDDEN

I'm testing the sample calling app Android and JS, but I'm getting 403 FORBIDDEN response at the "endpoints" request.

Avaya CCaaS Chat SDK [ERROR] ACS-302 : Invalid init parameters

Hi, I was tried to start a live chat after entered the first Name, Last Name, and Email.

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Websocket connecting but not receiving chat messages

I'm writing a custom websocket server using the notification API in Nodejs. I create a new subscription with these options:

AxP Widget Framework API changes/versioning

I noticed that the parameters for the sendRichMediaMessage() method seem to have changed at some point. The documentation currently shows the 3rd parameter as an optional callback function (in case of an error). The third parameter used to be a text fallback version of the message to be sent.

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Custom Messaging: Sending Messages with Attachments... but, how?

Async Messaging: customer ends session: how to end agent session?

I have successfully developed a “chat” application using Async Messaging and an intermediary NodeJS service that allows a customer on a website to chat with an agent.