NEW Agent SDK (Sep 2026)

🌟 New

Agent SDK Documentation

The new Avaya Infinity™ Agent SDK is now available. This is designed to facilitate the seamless integration of Avaya Infinity™ contact center agent functionalities into the client application of your choice.

This content update includes detailed architecture overviews, feature walkthroughs, and step-by-step setup guides:

  • Agent SDK Overview: Learn about the key components, integration flow, and how to provision an Agent SDK integration.
  • Quick Start Guide: Get up and running quickly with prerequisites, setup instructions, and a fully functional demo application.
  • Agent SDK Reference: Access the npm package, GitHub repository, and complete API documentation to build your own agent UI.