Request Metrics

Create a callback request to obtain metrics for a match queue. The client will send a request for metrics for the specified queue, channel, attributes and priority, upon successful calculation of the metrics the server will make a one-time callback to the URL provided with a list of the calculated queue metrics. Queue metrics are statistical measures related to the operation of a contact center queue. These metrics include measures related to engagements that are queued, and to the agents that staff the queue.