added

Agent Assist - Skill based profile selection APIs (October 01, 2024)

30 days ago by ReadMe API

🌟 New

added

API Updates (October 02, 2024)

about 2 months ago by ReadMe API

🌟 New

added

Location Based Agent Routing APIs (September 25, 2024)

about 2 months ago by ReadMe API

🌟 New

added

New agent notes APIs and update in journey search API response (September 07, 2024)

3 months ago by ReadMe API

🌟 New

improved

API Updates (August 28, 2024)

3 months ago by ReadMe API

🌟 Improved

added

API Updates (August 15, 2024)

3 months ago by ReadMe API

🌟 New

added

API Updates (August 01, 2024)

4 months ago by ReadMe API

🌟 New

improved

New APIs & Deprecations (July 26, 2024)

4 months ago by ReadMe API

🌟 New & Deprecated

added

New APIs for Transcript and Draft (July 05, 2024)

5 months ago by ReadMe API

🌟 New

improved

API Updates (July 04, 2024)

5 months ago by ReadMe API

🌟 Improved