Discussions

Note: This API is not designed for high-frequency polling across many queues. If your use case requires monitoring a large number of queues in real time, consider whether an event-based approach using the Notifications API better fits your needs

For this Note metioned in Queue Metrics API, I can not find any Queue Metrics returned in Notifications Service API

We have created a subroutine flow for queue treatment. once the call is in queue from main flow, we are sending call to subroutine. In my case call is not hitting subroutine flow.

How to create wapup codes and assign to queue in Infinity?

I am trying to get information about how to start developing with the Avaya infinity APIs but all the Tutorial and Documentation links are broken:

Users login with their SSO account, can fields within edit profile for user profile be restricted to read only ?