Avaya Experience Platform™
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What flags are checked when email routing has "ignore auto generated email" ticked?

8 months ago by Glyn Hayes

What flags are checked when email routing has "ignore auto generated email" ticked?

Have customers which use service-now ticketing system to send emails but Avaya AXP not handling them as contains in header:

Line 62: "Auto-Submitted": "auto-generated" is seen.