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Discussions

Capturing workflow comments in an API

11 months ago by Nick Wright

I have a webchat wworkflow that asks the following questions

select your language, English Spanish or French

English
Accounts or Support?
Accounts

transferring you now...

The entire conversation is shown in the chat window, but only the "transferring you now..." is passed in the onMediaMessageEvent in a tracking widget I've written. Is there another event that can catch this initial conversation?

workspaceswidget framework