Discussions
Read out customers message on messaging channel
about 1 month ago by Niklas Elmeholt
We use messaging channel and now Im wondering if its possible to read out the message a customer sends into the interaction through the API from a custom widget?
api.onDataEvent('onAnyInteractionEvent', function (data) {
console.log(data);
});
That gives me the knowledge that the customer has sent something, but not the content. Is there any other method to use?