Discussions
WidgetAPI instantiation issues in Avaya Cloud Workspaces
9 months ago by Nagendra Reddy
Hi,
I have configured Workspaces to display custom Widget when the agent answers the call. Widget is getting displayed but unable to get the interaction id in the custom widget so could not instantiate the widgetAPI. Also some errors in the console when loading the widget. Its trying to load custom widget resource with the base URL of cloud workspace. Please help.