Discussions

Hello,

I am testing the Send Async Message API and I am receiving 201 created responses, with message status DELIVERED, although I do not see that the API is raising interactions in Orchestration.

Although, when I include the keys to the request payload:
"providerSenderId":
"providerDialogId":
"providerMessageId":
"providerParentMessageId"

It is when I finally start flows on Orchestration.

My question is, why does the documentation (https://developers.avayacloud.com/onecloud-ccaas/reference/senddigitalasyncmessage) mention that key's (providerSenderId, providerDialogId, providerMessageId, providerParentMessageId) are not required?

Is there some default behavior that I haven't considered when I don't send these keys?