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Reference Application

The chat widget provided by the Reference Application has a message with a spinner icon that says "Waiting for an Agent". I would like to remove this, but can't locate where message is generated.
It looks to me like the ChatContextProvider.jsx file determines which message to display, but when I comment the appropriate section of the code out the message is still displayed. Am I in the right area or after commenting out the code do I need to rebuild the widget? Any nudge in the right direction would be much appreciated.