added
API Updates (November 27, 2024)
about 1 month ago by ReadMe API
🌟 Improved
Improved
- Updates to Realtime Reports:
- Realtime Reports - Measure Producers available section, updated Data Dictionaries for every measure producer
Contact Detail Record (CDR) | Interval To Date (ITD) | Journal (JRNL) |
---|---|---|
Dialog Detail | Agent | Callback Detail |
Agent by channel | ||
Agent by queue | ||
Channel | ||
Group | ||
Queue | ||
Queue by channel |