---
updatedAt: 2026-02-10T12:51:50.000Z
---
# Details of a System Manager
**This API requires the Account Administrator role.**
Returns the details of an System Manager, based on System Manager id and account id
# OpenAPI definition
```json
{
"openapi": "3.0.2",
"x-explorer-enabled": false,
"x-samples-languages": [
"curl",
"node",
"java",
"javascript",
"python",
"go"
],
"info": {
"title": "Admin - Voice",
"description": "The Voice provider APIs are used to manage information about voice specific elements and different voice related entities e.g. Phone numbers.\n\nVoice Services will support multiple ways to provision voice providers\n 1. Programmatic Interface (Rest APIs)\n 2. User Interface\n",
"contact": {
"name": "Avaya API Team",
"url": "https://developers.avayacloud.com/onecloud-ccaas",
"email": "apiteam@avaya.com"
},
"license": {
"name": "Avaya Software Development Kit (SDK) Software License Terms",
"url": "http://support.avaya.com/css/P8/documents/101038288"
},
"version": "1.0.2"
},
"security": [
{},
{
"BearerAuth": [],
"AppKey": []
}
],
"servers": [
{
"url": "{protocol}://{server}{basePath}",
"description": "Open API",
"variables": {
"protocol": {
"enum": [
"https"
],
"default": "https"
},
"server": {
"default": "HOST-REGION.api.avayacloud.com"
},
"basePath": {
"default": "/api/admin/voice/v1"
}
}
}
],
"tags": [
{
"name": "System Manager",
"description": "Administration of System Manager. These API are expected to be called by an account administrator.\n"
}
],
"paths": {
"/accounts/{accountId}/system-managers/{systemManagerId}": {
"get": {
"tags": [
"System Manager"
],
"summary": "Details of a System Manager",
"description": "**This API requires the Account Administrator role.**\n\nReturns the details of an System Manager, based on System Manager id and account id\n",
"operationId": "getSystemManager",
"parameters": [
{
"$ref": "#/components/parameters/accountId"
},
{
"$ref": "#/components/parameters/systemManagerId"
}
],
"responses": {
"200": {
"description": "OK",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/SystemManagerResponse"
},
"examples": {
"default": {
"$ref": "#/components/examples/SystemManagerResponse"
}
}
}
}
},
"400": {
"$ref": "#/components/responses/ErrorConstraintViolation"
},
"401": {
"$ref": "#/components/responses/Unauthorized"
},
"403": {
"$ref": "#/components/responses/Forbidden"
},
"404": {
"$ref": "#/components/responses/NotFound"
},
"500": {
"$ref": "#/components/responses/InternalServerError"
}
}
}
}
},
"components": {
"securitySchemes": {
"BearerAuth": {
"type": "http",
"scheme": "bearer",
"description": "This API uses Bearer Token Authorization Flow",
"bearerFormat": "JWT"
},
"AppKey": {
"type": "apiKey",
"in": "header",
"name": "appkey",
"description": "This API needs an appKey as header"
}
},
"responses": {
"Unauthorized": {
"description": "Unauthorized",
"content": {
"application/problem+json": {
"schema": {
"$ref": "#/components/schemas/Problem"
},
"examples": {
"default": {
"$ref": "#/components/examples/ErrorUnauthorized"
}
}
}
}
},
"Forbidden": {
"description": "Forbidden",
"content": {
"application/problem+json": {
"schema": {
"$ref": "#/components/schemas/Problem"
},
"examples": {
"default": {
"$ref": "#/components/examples/ErrorForbidden"
}
}
}
}
},
"NotFound": {
"description": "Not Found",
"content": {
"application/problem+json": {
"schema": {
"$ref": "#/components/schemas/Problem"
},
"examples": {
"default": {
"$ref": "#/components/examples/ErrorNotFound"
}
}
}
}
},
"InternalServerError": {
"description": "All other application errors",
"content": {
"application/problem+json": {
"schema": {
"$ref": "#/components/schemas/Problem"
},
"examples": {
"default": {
"$ref": "#/components/examples/ErrorInternalServerError"
}
}
}
}
},
"ErrorConstraintViolation": {
"description": "Constraint Violation",
"content": {
"application/problem+json": {
"schema": {
"$ref": "#/components/schemas/Problem"
},
"examples": {
"default": {
"$ref": "#/components/examples/ErrorConstraintViolation"
}
}
}
}
}
},
"schemas": {
"SystemManagerResponse": {
"title": "SystemManagerResponse",
"type": "object",
"description": "Represents the model used to get details of a single System Manager.",
"properties": {
"id": {
"type": "string",
"description": "The unique id of System Manager",
"readOnly": true,
"format": "uuid",
"example": "7700d655-5807-4738-a868-712740a18199"
},
"name": {
"type": "string",
"example": "SMGR123",
"minLength": 3,
"maxLength": 255,
"pattern": "^[a-zA-Z0-9\\p{L}\\-\\_\\.\\ ]+$"
},
"description": {
"type": "string",
"example": "Description of the System Manager",
"maxLength": 1024,
"pattern": "(^$|^[a-zA-Z0-9\\p{L}\\(\\)\\-\\_\\.\\ \\n]+$)"
},
"primaryHostname": {
"type": "string",
"description": "This is the Fully Qualified Domain Name (FQDN)",
"example": "dc1-smgr96.avayacloud.stage",
"minLength": 1,
"maxLength": 255,
"pattern": "(^(([a-zA-Z]|[a-zA-Z][a-zA-Z0-9\\-]*[a-zA-Z0-9])\\.){1,}([A-Za-z]|[A-Za-z][A-Za-z0-9\\-]*[A-Za-z0-9]){1,}$)|((^\\s*((([0-9]|[1-9][0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5])\\.){3}([0-9]|[1-9][0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5]))\\s*$)|(^\\s*((([0-9A-Fa-f]{1,4}:){7}([0-9A-Fa-f]{1,4}|:))|(([0-9A-Fa-f]{1,4}:){6}(:[0-9A-Fa-f]{1,4}|((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3})|:))|(([0-9A-Fa-f]{1,4}:){5}(((:[0-9A-Fa-f]{1,4}){1,2})|:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3})|:))|(([0-9A-Fa-f]{1,4}:){4}(((:[0-9A-Fa-f]{1,4}){1,3})|((:[0-9A-Fa-f]{1,4})?:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(([0-9A-Fa-f]{1,4}:){3}(((:[0-9A-Fa-f]{1,4}){1,4})|((:[0-9A-Fa-f]{1,4}){0,2}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(([0-9A-Fa-f]{1,4}:){2}(((:[0-9A-Fa-f]{1,4}){1,5})|((:[0-9A-Fa-f]{1,4}){0,3}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(([0-9A-Fa-f]{1,4}:){1}(((:[0-9A-Fa-f]{1,4}){1,6})|((:[0-9A-Fa-f]{1,4}){0,4}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(:(((:[0-9A-Fa-f]{1,4}){1,7})|((:[0-9A-Fa-f]{1,4}){0,5}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:)))(%.+)?\\s*$))"
},
"username": {
"type": "string",
"example": "dummyUser",
"maxLength": 255
},
"password": {
"type": "string",
"example": "dummypassword",
"maxLength": 255
},
"enrollmentPassword": {
"type": "string",
"example": "testpassword",
"maxLength": 255
},
"secondaryHostname": {
"type": "string",
"description": "This is the Fully Qualified Domain Name (FQDN)",
"example": "dc2-smgr97.avayacloud.stage",
"minLength": 1,
"maxLength": 255,
"pattern": "(^(([a-zA-Z]|[a-zA-Z][a-zA-Z0-9\\-]*[a-zA-Z0-9])\\.){1,}([A-Za-z]|[A-Za-z][A-Za-z0-9\\-]*[A-Za-z0-9]){1,}$)|((^\\s*((([0-9]|[1-9][0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5])\\.){3}([0-9]|[1-9][0-9]|1[0-9]{2}|2[0-4][0-9]|25[0-5]))\\s*$)|(^\\s*((([0-9A-Fa-f]{1,4}:){7}([0-9A-Fa-f]{1,4}|:))|(([0-9A-Fa-f]{1,4}:){6}(:[0-9A-Fa-f]{1,4}|((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3})|:))|(([0-9A-Fa-f]{1,4}:){5}(((:[0-9A-Fa-f]{1,4}){1,2})|:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3})|:))|(([0-9A-Fa-f]{1,4}:){4}(((:[0-9A-Fa-f]{1,4}){1,3})|((:[0-9A-Fa-f]{1,4})?:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(([0-9A-Fa-f]{1,4}:){3}(((:[0-9A-Fa-f]{1,4}){1,4})|((:[0-9A-Fa-f]{1,4}){0,2}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(([0-9A-Fa-f]{1,4}:){2}(((:[0-9A-Fa-f]{1,4}){1,5})|((:[0-9A-Fa-f]{1,4}){0,3}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(([0-9A-Fa-f]{1,4}:){1}(((:[0-9A-Fa-f]{1,4}){1,6})|((:[0-9A-Fa-f]{1,4}){0,4}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:))|(:(((:[0-9A-Fa-f]{1,4}){1,7})|((:[0-9A-Fa-f]{1,4}){0,5}:((25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)(\\.(25[0-5]|2[0-4]\\d|1\\d\\d|[1-9]?\\d)){3}))|:)))(%.+)?\\s*$))"
},
"activeSystemManager": {
"type": "string",
"description": "This field represents which System Manager is active. If SECONDARY value is selected then secondaryHostname should have some valid value assigned.",
"enum": [
"PRIMARY",
"SECONDARY"
],
"default": "PRIMARY",
"example": "PRIMARY"
},
"useForCerts": {
"type": "boolean",
"description": "This field represents if the System Manager will be used for certificates.",
"example": true
},
"status": {
"type": "string",
"description": "Status of the object under operation",
"enum": [
"IN_PROGRESS",
"FAILED",
"SUCCESS"
],
"example": "IN_PROGRESS"
}
}
},
"Problem": {
"type": "object",
"description": "Problem Detail as a way to carry machine-readable details of errors in a HTTP response to avoid the need to define new error response formats for HTTP APIs RFC 7807\n",
"properties": {
"type": {
"type": "string",
"format": "uri",
"description": "An absolute URI that identifies the problem type. When dereferenced, it SHOULD provide human-readable documentation for the problem type (e.g., using HTML).\n",
"default": "about:blank",
"example": "https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation"
},
"title": {
"type": "string",
"description": "A short, summary of the problem type. Written in english and readable for engineers (usually not suited for non technical stakeholders and not localized).\n",
"example": "Service Unavailable",
"nullable": true
},
"status": {
"type": "integer",
"format": "int32",
"description": "The HTTP status code generated by the origin server for this occurrence of the problem.\n",
"minimum": 100,
"maximum": 600,
"exclusiveMaximum": true,
"example": 503,
"nullable": true
},
"detail": {
"type": "string",
"description": "A human readable explanation specific to this occurrence of the problem.\n",
"example": "Connection to database timed out",
"nullable": true
},
"instance": {
"type": "string",
"format": "uri",
"description": "An absolute URI that identifies the specific occurrence of the problem. It may or may not yield further information if dereferenced.\n",
"nullable": true
},
"violations": {
"type": "array",
"description": "A list of violations that occurred as a result of invalid data provided as part of a request.\n",
"nullable": true,
"items": {
"type": "object",
"properties": {
"field": {
"type": "string",
"description": "The name of the field in the request that caused the violation. This can be the name of a path parameter, query parameter, or a field within the request body.\n",
"example": "accountId"
},
"message": {
"type": "string",
"description": "A human readable explanation specific to this occurrence of the violation.\n",
"example": "must match \"^[a-zA-Z]{6}$\""
},
"code": {
"type": "integer",
"format": "int32",
"description": "The violation code generated by the server for this occurrence of the violation. Use this code when implementing any error handling logic instead of the message, as the message can change.\n",
"example": 20006
}
}
},
"example": [
{
"field": "emailAddress",
"message": "must not be null",
"code": 20002
},
{
"field": "accountId",
"message": "must match \"^[a-zA-Z]{6}$\"",
"code": 20006
}
]
}
}
}
},
"parameters": {
"accountId": {
"name": "accountId",
"description": "The unique 6 character internal id that represents the customer account.",
"required": true,
"in": "path",
"schema": {
"type": "string",
"minLength": 6,
"maxLength": 6,
"pattern": "^[a-zA-Z]{6}$",
"example": "ABCDEF"
}
},
"systemManagerId": {
"name": "systemManagerId",
"description": "The unique id of the System Manager server",
"in": "path",
"required": true,
"schema": {
"type": "string",
"format": "uuid",
"example": "c8c2909d-75e9-484a-94c0-b7e8d29771fe"
}
}
},
"examples": {
"SystemManagerResponse": {
"description": "Details of single System Manager",
"value": {
"id": "7700d655-5807-4738-a868-712740a18199",
"name": "SmgrTest",
"description": "Description of the System Manager",
"primaryHostname": "dc2-smgr105.avayacloud.stage",
"username": "dummyUser",
"password": "dummypassword",
"enrollmentPassword": "testpassword",
"secondaryHostname": "dc1-smgr98.avayacloud.stage",
"activeSystemManager": "PRIMARY",
"useForCerts": true,
"status": "SUCCESS"
}
},
"ErrorUnauthorized": {
"description": "Unauthorized",
"value": {
"type": "https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#unauthorized",
"title": "Unauthorized",
"status": 401,
"detail": "This operation requires authentication. See https://developers.avayacloud.com/onecloud-ccaas/docs/how-to-authenticate-with-ccaas-apis"
}
},
"ErrorForbidden": {
"description": "Forbidden",
"value": {
"type": "https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#forbidden",
"title": "Forbidden",
"status": 403,
"detail": "According to the access control policy the current user does not have permission to access this resource."
}
},
"ErrorNotFound": {
"description": "Not Found",
"value": {
"type": "https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#resource-not-found",
"title": "Resource Not Found",
"status": 404,
"detail": "Either there is no API method associated with the URL path of the request, or the request refers to one or more resources that were not found."
}
},
"ErrorInternalServerError": {
"description": "Server Error",
"value": {
"type": "https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#server-error",
"title": "Server Error",
"status": 500,
"detail": "An internal server error was encountered."
}
},
"ErrorConstraintViolation": {
"description": "Constraint Violation",
"value": {
"type": "https://developers.avayacloud.com/onecloud-ccaas/docs/error-handling#constraint-violation",
"title": "Constraint Violation",
"status": 400,
"detail": "A problem that indicates a syntactically correct, yet semantically illegal request. The Server can not process this request until the client resolves the semantic errors described in the violations section.",
"violations": [
{
"field": "accountId",
"message": "must match \"^[a-zA-Z]{6}$\"",
"code": 20006
}
]
}
}
}
},
"x-readme": {
"proxy-enabled": true
}
}
```